A new project
Use the form below or WhatsApp. Tell us what the space is, roughly where it is and when you would like to be using it. A photograph is worth more than three paragraphs.
Contact
Heriberto answers the phone and reads the messages. There is no call centre and no form that goes nowhere.
We reply within one business day.
Project request
Five questions. It takes about two minutes, and it saves an entire exchange of emails later.
Parking. The district has public garages one block from the door. Tell us when you book and we will send the closest one that day.
Monday to Friday, 9.00 to 18.00. Saturday by appointment.
Ordered by how fast you get an answer
The fastest, because you can attach a photograph of the space and we already have context. Read during studio hours, answered the next morning if you write at night.
Best when you want to talk something through rather than describe it. If nobody picks up we are on a site or in the shop, so leave a message and we call back.
Slower to start, faster afterwards. It asks the five things we would ask anyway, so the first reply already has substance in it.
Who you need
Use the form below or WhatsApp. Tell us what the space is, roughly where it is and when you would like to be using it. A photograph is worth more than three paragraphs.
Write to us with the project name in the subject line and the word aftercare. It goes to the top of the pile and it does not queue behind new enquiries.
Send the scope and the programme. We issue shop drawings you can mark up and we hold tolerances you can specify against, which usually makes the job faster rather than slower.
Write with the word press in the subject line and your deadline. We can provide high resolution photography of delivered work and a short biography of the founder.
Already a client?
A door that has moved, a hinge that needs adjusting, a stone that wants resealing. Call or write with the project name and we book it. Work we built and installed ourselves is work we come back to.
After you write
We reply within one business day.
Your message is recorded and you get a reference. Nothing sits in a spam folder unread.
Not an acknowledgement. Either questions that move the project forward, or a straight answer that this is not the right studio for it.
Forty five minutes at the showroom or by video call. Free, and nothing to sign at the end of it.